Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
2. How We Use Cookies
Neuro Spire uses cookies to:
Ensure our website functions properly
Analyse how our website is used
Personalise your experience
Remember your preferences and settings
Provide relevant content and advertisements
Improve our services and user experience
3. Types of Cookies We Use
3.1 Necessary Cookies
These cookies are essential for our website to function properly. They enable basic features like page navigation, form submission, and access to secure areas. The website cannot function properly without these cookies.
Cookie Name
Purpose
Duration
cookie_consent
Stores your cookie preferences
1 year
session_id
Maintains session state
Session
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.
Cookie Name
Purpose
Duration
_ga
Google Analytics - distinguishes users
2 years
_gid
Google Analytics - distinguishes users
24 hours
_gat
Google Analytics - throttles request rate
1 minute
3.3 Marketing Cookies
These cookies are used to track visitors across websites. They are used to display relevant advertisements and limit the number of times an ad is shown.
Cookie Name
Purpose
Duration
_fbp
Facebook Pixel - tracks user behaviour
3 months
IDE
Google DoubleClick - serves targeted ads
1 year
3.4 Preference Cookies
These cookies remember your preferences and settings to provide a more personalised experience.
Cookie Name
Purpose
Duration
language_pref
Remembers language preference
1 year
theme_mode
Remembers display preferences
6 months
4. Third-Party Cookies
Some cookies on our website are set by third-party services:
Google Analytics: For website analytics and performance measurement
Google Maps: For embedded maps and location services
Social Media Platforms: For social sharing buttons and embedded content
YouTube: For embedded videos
5. Managing Your Cookie Preferences
5.1 Cookie Settings
You can manage your cookie preferences using our cookie settings tool, which appears when you first visit our website. You can also access these settings at any time by clicking the "Cookie Settings" link in our footer.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually:
View which cookies are stored on your device
Delete cookies individually or all at once
Block cookies from specific websites
Block all cookies
Delete cookies when you close your browser
5.3 Browser-Specific Instructions
For detailed instructions on managing cookies in your specific browser:
If you choose to disable cookies, please note that:
Some parts of our website may not function properly
Your user experience may be less personalised
You may need to re-enter information more frequently
Some features like quote forms may not work correctly
7. Consent and Legal Basis
We obtain your consent before placing non-essential cookies on your device. Your consent is:
Freely given and specific
Informed and unambiguous
Withdrawable at any time
Granular for different cookie categories
8. Cookie Updates
We may update our use of cookies from time to time. When we make significant changes:
We will update this Cookie Policy
We may request fresh consent
We will notify you through our website or email
9. International Transfers
Some of our third-party cookie providers may transfer data outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.
10. Data Retention
Cookie data is retained for different periods depending on the cookie type:
Session cookies: Deleted when you close your browser
Persistent cookies: Remain until expiry date or manual deletion
Analytics data: Aggregated data may be retained longer for analysis
11. Your Rights
Under UK data protection law, you have rights regarding cookies and personal data:
Right to withdraw consent
Right to access information about cookies
Right to object to processing
Right to lodge a complaint with the ICO
12. Contact Information
If you have questions about our use of cookies or this Cookie Policy:
Email:[email protected] Phone: +44 20 7894 5123 Address: 42 Cromwell Road, South Kensington, London SW7 2DN
13. More Information
For more information about cookies and online privacy: